Then it updated, and I got a screen that told me to swipe up to recover. I'm attaching a photo of the message that pops up.
APPLE ITUNES UPDATE
Then did an update after plugging the phone into iTunes on a PC. Hello u/MagicNobody, my screen looks exactly like yours.įirst, entered the passcode 10 times (correct passcode but phone said it was incorrect, entered after face unlock didn't work). The solution most of us here are looking for is a way to get the phone to work again while retaining the existing data. If all you want to do is get the phone functional again as a blank slate, check the comments and that can be done with iTunes without much trouble. Resetting the phone can be done with ease, the challenge here is getting the phone to be responsive again while retaining the existing data on the phone.
APPLE ITUNES SOFTWARE
What are my options at this point? Any? Is their data doomed? Any way I can get their Photos and Video off? Willing to buy a software if necessary.ĮDIT: Resetting the phone and starting over from a blank slate is possible, the major issue here is for people who do not have an up-to-date iTunes backup, or an icloud enabled backup. I've tried all sorts of software, I did the iTunes "Update" IOS Reload a few times with the same results, Tenorsoft REIBoot, and another program or two that seem to do the same thing iTunes does, reload the OS, and then the phone returns back to this "iPhone Unavailable" state. Phone is basically all they have for the data on it. They DO NOT have an iCloud backup, or an iTunes backup. The phone is responsive, it turns on and off as the side buttons are clicked, and will wake up and show these words on the screen, and if the side button is pressed the screen will go black until you press the side bar again. So now I have the phone and am trying to get their Photos/Video off if there is any way. It goes through this process fine, shows the apple logo, the status bar, reboots, shows the apple logo and seem fine until the screen goes black and only shows the words "iPhone Unavailable" on the screen in white letters. My friend tried to plug the phone into iTunes and it gave the option to do an "Update", and they did it which supposedly reinstalls the OS.
APPLE ITUNES CODE
So it was absolutely having some odd issue where the lock code was right, but it was only accepting it sometimes. I rebooted the phone and it asked for the login code, I input it 2 or 3 time and it said it was wrong, but then it would accept it and log in, but nothing would show on the screen. The person said they were 100% sure they were tying it right, but it went to an iPhone disabled screen.
Oddly the phone got buggy and when inputting the lock screen code it kept saying it was wrong. The phone shows a black screen with the words "iPhone Unavailable" on it.
APPLE ITUNES MOD
If you want to promote your services, contact the mod team to ask first.Īnyone know about this iPhone error? I'm helping a friend and they are hoping to get their phone/videos off their phone at the minimum. Please refrain from repeatedly promoting repair websites or software sites. Repeated occurrences are grounds for a ban. Non iPhone-related posts will be removed, and posters will get one warning. Do not spam the sub with alternative content. This sub has a very simple premise: for users to seek help about their iPhone-related issues. If there is a repeat offense, a permaban may be applied. Users will be given one warning, then a ban. Rude, condescending, or insulting comments will be removed. Don't agree with another user offering help? Feel free to debate the issue in a civil manner.
APPLE ITUNES HOW TO
Activation Lock by Apple is not hackable and all posts asking for info on how to get past activation lock will be removed and the user may be banned. Do not ask for bypasses of hacks for iCloud locked devices.
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